Check out what our Patient Participation Group has been up to so far!
You Said: Lea Vale can improve on parking
We implemented parking management systems at both the Bushmead and Liverpool Road surgeries
You Said: Patients need help with online stuff, not everyone can use our online services
We started ‘Tech Tuesdays’ across our surgeries to provide free online service training for patients
You Said: You’re experiencing long wait times and poor phone access
We’ve switched our phone service provider and cut down our wait times