Klinik Acess

Contact us online. Get help from your GP with our online consultation service.

Lea Vale Voices

Given our diverse and expansive patient population, we have launched our Lea Vale Voices Programme. This programme allows patients and patient groups to communicate feedback and ideas to the Patient Participation Group (PPG) via various engagement pathways. The PPG reviews and reports this feedback to the Practice to promote discussion on possible action on these issues and acts collectively with the Practice to resolve any appropriate issues raised.

Patient/patient groups will not be asked to attend the monthly meetings attended by the Patient Participation Group.

Examples of engagement opportunities include:

  • Partaking in surveys and/or focus groups as a platform for patients to make positive suggestions about the practice
  • Provide constructive suggestions for improving the practice and share concerns that could affect the wider practice population
  • Sit on practice Health Committees and Focus Groups, influencing the health issues and priorities of the practice, and supporting other practice partnerships, working jointly on linked projects
  • Act as a ‘practice champion’, by helping the practice to understand how patients feel about issues such as surgery opening hours and appointment systems

How to Join

Throughout the year, there will be a variety of engagement opportunities for you to participate in. You may be invited by the Practice or Patient Participation Group to partake in a survey or focus group or you may provide feedback via one of our suggestion boxes located at each surgery site. Please keep an eye out for these opportunities and invitations!