Klinik Acess

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NHS App

If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments. You can also access your NHS account using the NHS website.

Through the App you will have easy, 24/7 access to a growing range of health services and information. It doesn’t replace existing services. You can still contact us in the usual ways.

What the NHS does

Once you have verified your identity in the app, you will have easy and secure 24/7 access to a growing range of health services and information. You can:

  • Order Repeat Prescriptions
  • Access NHS 111 Online
  • Find NHS Services
  • View Your Health Records
  • and More!

Note: Services you can access via the NHS App will vary depending on the services offered by your GP Practice

Download & Access the NHS App

The NHS app is compatible with both Apple and Android devices. You can download the NHS App on an iOS or Android device.

Apple Store

Google Play

Alternative Ways to Access the App: The NHS App is available on mobile devices via the Apple and Google Play Store, but you can also access your NHS account using the NHS website on web browsers such as Google Chrome or Internet Explorer. This means you can use the app’s features on a desktop computer or laptop. To access the NHS app online, click here

NHS App – Help & Support

If you have any issues using or downloading the NHS app, check out the following resources

Step-By-Step Leaflets

The NHS have created a series of step-by-step guides to help your patients use the NHS App. This includes general guidance on accessing the NHS App and some guidance on specific NHS App services.

Do More with the NHS App

This leaflet introduces the NHS App and explains the main functions of the app.

Getting Started with the NHS App

This leaflet help patients through the sign-up process

Ordering Repeat Prescriptions

This leaflet provides instructions on how to order repeat prescriptions using the NHS App

NHS App Support

If you have any issues using or downloading the app, check the NHS App Help and Support page. Everything you need to know about the NHS App, to help you access NHS services online is here.

Further Support

If you continue having issues, contact the NHS App support team by visiting: https://www.nhs.uk/contact-us/nhs-app-contact-us/

The team will be able to help you with all technical queries. It’s normal to experience some technical difficulties with the NHS App if your GP surgery is changing clinical systems or merging with another practice. If you encounter any technical issues after these changes are complete, please contact the NHS App Team.