Klinik Acess

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Friends and Family Test

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review and improve our service to you.

Results for June 2023 – 787 Respondents

Overall, how was your experience of our service?

Very Good – 62.39%

Good – 25.29%

Neither good nor poor – 4.57%

Poor – 2.03%

Very Poor – 4.83%

Dont Know – 0.89%

What did our patients say?

I love every moment shared with the medical team, calmness, patience is key to great achievment and this I see in the team

GP was very thorough. The online consulation is great instead of calling at 8am. I received a response from the form very quickly and had an appointment booked. The GP discussed all my symptoms and organised testing. They reviewed my results and booked me a follow up appointment, didnt feel rushed at all, GP was very kind.

Top Doctor deserves an award

Very good Service

Your feedback will help us learn more about what you think of your experience — what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

Let us know what you think

Friends & Family Test

We welcome feedback to tell us what we are doing right and what we can improve.

We would like you to think about your recent experiences of our services and consider how likely are you to recommend our Practice to friends and family?

Privacy Policy

This form collects your feedback anonymously. Please read our Privacy Policy to discover how we protect and manage your submitted data.