Klinik Acess

Contact us online. Get help from your GP with our online consultation service.

Accessing Our Surgeries

It’s no secret that our surgery has been busier than ever. That’s why there are multiple ways to get in touch with us. Pick the option that suits you best. No matter how you choose to get in touch with us, we will ensure you get the help that’s right for you.

You can contact us by:   

Going Online

Use an online form on our website to access our services – it can save you time.


Call us during surgery hours. Our telephone lines are open Monday to Friday from 8:00am and 6:30pm.

Visit the Surgery

Visit any of our four surgery locations in Luton and Ampthill and speak with a member of our receptionist team

Getting back to you

However you choose to get in touch with us, our dedicated team will respond based on your unique circumstances. We may offer you a:    

  • Phone Consultation
  • Face-to-Face Appointment
  • Video Consultation
  • Or we may send you a text or email, for example to ask you for more information or a photograph
  • Or we may refer you to another service

This range of ways we can respond can be more flexible and often means a doctor, nurse, health care assistant or another health professional in our team can help you sooner.

For more information on getting in touch with us, please review the following leaflets. Also available in additional languages.