At Lea Vale Medical we are dedicated to ensuring that we have the patient’s voice involved in decisions that we feel will affect the practice population. An engaged community who are represented through a Patient Participation Group (PPG) helps to strengthen the relationship between patients, staff, and the Practice.
We would like to know how we can improve our service to you and how you perceive the Practice and our staff.
Given our diverse and expansive patient population, we are eager to provide all our patients the opportunity to deliver their feedback and ideas.
Therefore, we established various pathways for feedback aimed at ensuring we capture the voices of all our patients and that it is representative of our diverse population. Patients can feedback through:
Lea Vale Patient Participation Group
We have a lively, enthusiastic Patient Participation Group (PPG) that meets to discuss a range of practice issues.
Meets Monthly
Lea Vale Voices
Provide feedback and ideas to the Patient Participation Group (PPG) via various engagement pathways.
*Lower Commitment*
The activities of our Patient Participation Group (PPG) and Lea Vale Voices will vary as they develop and evolve to meet the needs of the population. The Patient Participation Group (PPG) is open to all patients who are over 16 years old and are registered at the practice. For Patients who are under age 16 they are free to join with parental consent.
Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.
More Information
If you would like more information on this group please email the practice on [email protected] or complete the online form by clicking on the button shown below.
We aim to acknowledge your request within a few days.
Additional Resources
These resources provide additional information on our Patient Participation Group and how you can get involved to improve our services to you and provide feedback on the Practice and our staff.
The National Association of Patient Participation
This association aims to promote the role and benefits of PPGs to patients, the public and health professionals, to create more understanding of the value of true patient participation also to promote the support available from N.A.P.P. Find out more about them click here.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.